Our Best Carpet Cleaner Guarantee is proof of COIT's trust and commitment to our customers: The Guarantee Consists of 4Rs: COIT guarantees to perform all cleaning services to your complete satisfaction at the agreed upon price. If you are not completely satisfied, COIT will:
- RECLEAN any areas or items to your satisfaction. If you are still not satisfied, COIT will...
- REFUND your money paid for the service. And if COIT caused any damage while performing cleaning services, COIT will...
- REPAIR the damage at its expense. Or if the item cannot be repaired, COIT will...
- RECTIFY the problem by crediting you with the item's present actual cash value* toward a like replacement from a COIT source (upon payment of cleaning services rendered).
Restoration Guarantee If you are not completely happy with our restoration services, COIT will:
- RE-SERVICE the scope areas to your satisfaction.
- RETURN TO PRE-LOSS CONDITION - If we fail to meet the scope as estimated, we will credit you with the item's present actual cash value* toward a like replacement from a COIT source (upon complete payment of services rendered including the deductible).
- REPAIR any damage caused by COIT that is outside the requirements of executing the scope.
* As determined by customary industry standards.