COIT Services of Cleveland is a company locally owned by a native Clevelander. It is a customer-service driven company committed to providing quality cleaning and restoration services to the homes and businesses of Northeastern Ohio.
Services originated from a combination of Hollywood Cleaners; which was located on the west side and Tag Cleaners; which was located on the east side of Cleveland. These were both garment-cleaning companies which were founded in the 1930s. Over the years, Hollywood acquired Drapery Masters (1973), joined COIT Services (1991) and acquired West Side Carpet Cleaning in 1997( a 116 year old company) to expand into the related specialties of cleaning draperies, carpets, area rugs, furniture and air ducts. In 2000 the company sold the original Hollywood Cleaners operation to focus on delivering services in the carpet, area rugs, drapery, upholstery, air ducts and tile and grout sectors. Joining the COIT franchise community brought the best of two worlds- a locally owned business that understood the Cleveland market, and the support of a national boutique franchise system.
COIT Services has always operated under the mission that quality customer service is the key to running a successful business. Our goal is to provide the highest quality, guaranteed service with pride, efficiency and convenience for our valued customers. In order to execute this goal we treat our customers; drape, furniture, carpets and other home items as their valuable possessions. We believe that employee and customer interaction should be direct and honest in order to provide the highest quality of service possible. We hope that our customers are always satisfied with services that we offer, and encourage them to contact us with any questions or comments they may have!